SOMAAI GUIDE KIOSK

An in-person AI host
who never takes a break

She has read every page of your website: classes, prices, opening hours, directions. From opening to closing she stands at your entrance and answers every guest in Chinese, English, Japanese or Korean. No shifts, no sick days, no fatigue.

365days a year4languages8characters to choose fromLive in 10business days
SOMA guide screens: a 3D character and her answer on a large screen, next to the screen guests use
Actual interface: guests ask on the touch screen; the large screen shows the character and her answer

An employee who never rests

Hand her the 20 questions your front desk hears every day

Front desk staff only
With a SOMA AI employee
Shifts and days off — never enough hands at weekend peaks
There from opening to closing, every day of the year
The same question dozens of times a day wears anyone down
The 1,000th answer is as clear and friendly as the first
Foreign visitors depend on who happens to be on shift
Chinese, English, Japanese, Korean — one tap switches
New hires take time to train, and leave with what they learned
Update the back office once; the knowledge stays with you
Passers-by rarely stop
A talking, moving character on a big screen is a sign in itself

She isn't here to replace your staff. She takes over the repetitive questions so your team can focus on payments, service, and the moments that need a person.

Features

Not a chat box on a website — a host standing in your venue

Answers only from your information

Her knowledge base is built from your website, and prices, times and addresses are quoted as written. When she doesn't know, she asks guests to check with staff instead of making something up.

Four languages

Foreign visitors tap a language button and she answers in their language, read aloud in a natural voice.

A 3D character that talks and moves

Lip-synced speech, expressions that follow the conversation, waves and bows. Choose from 8 characters, or have one designed for your brand.

iPad plus a large screen

Guests speak or type on the iPad; the large screen shows the character and her answer, so the queue and passers-by can see too.

Update it yourself

Change a price or an event in the back office and the next guest hears the new answer. Every month you get a usage report and a list of questions she couldn't answer.

Rent or buy — we replace faulty units

It runs on a regular iPad and TV, no costly custom cabinet. On a rental plan we replace any unit that fails.

Who it's for

Anywhere with foot traffic and the same questions over and over

A good fit if two of these apply: you get the same questions every day, you see foreign visitors, people walk past your entrance, or you're short-handed at peak times.

Businesses

  • Activity and sports venuesWater sports, climbing gyms, fitness studios, classes
  • Hotels, guesthouses, hot-spring resortsLobby welcome, facilities, nearby attractions
  • Department stores, malls, shopping centersFloor guides, brand picks, seasonal events
  • Attractions, theme parks, museums, exhibitionsPark guides, exhibit introductions, wayfinding
  • Retail stores and chainsProducts, promotions, membership
  • Clinics, schools and service countersSign-ups, booking steps, common questions
  • Visitor centers, stations, public service pointsTransport, routes, procedures

What she can answer

  • Opening hours, closures, bookings
  • Prices, plans, promotions
  • Floors, locations, routes, facilities
  • Transport, parking, nearby spots
  • Classes, products, services
  • Events and latest news
  • Sign-up, meeting times, what to bring
  • Cancellation rules and FAQs
  • Your brand story
  • Handing off to a person at the desk or on LINE

If it can be written down, it can become her answer. We compile it from your website automatically, then fill in what the website leaves out.

Where it works

Place her where people pass, and let guests ask

An iPad stand and a portrait screen in a guesthouse lobby, with a family asking questions
Hotel and guesthouse lobbiesFacilities, nearby attractions, multilingual welcome
An AI guide kiosk at a theme-park entrance, with a visitor using the touch screen
Theme parks and attractionsRides, event picks, multilingual guidance
A portrait AI guide screen in a mall atrium
Department stores and mallsFloor guides, brand picks, event info

Illustrative scenes. Actual hardware, characters and screens depend on the plan and venue setup; the phone QR guide, queue information and figurine shown are future ideas, not part of the standard plan.

Getting started

Welcoming guests 10 business days after signing

Business days 1–4

Knowledge base

We turn your website into 50–100 Q&As, then add the questions your front desk hears most.

Business days 2–5

Character and look

Pick a character, apply your brand colors and background, set the voice for each language.

Business days 5–8

Internal trial

Your staff ask 50 questions; we tune until common questions are answered correctly at least 90% of the time.

Business days 8–10

Installation

On-site setup, screen connection, 30 minutes of training, sign-off, and you're live.

Plans

Hardware depends on the spot; software depends on the crowd

Choose them separately to fit your space and foot traffic. Several kiosks in one venue share a single software plan.

Hardware: four setups, rent or buy

  • iPad only　Counters, small shops
  • iPad + 43" screen　Beside the counter, small venues
  • iPad + 55" screen　Lobbies, main entrances
  • iPad + 65" screen　Mall atriums, attractions, exhibitions

Software: five plans by monthly interactions

  • Lite, Starter　A few dozen questions a day
  • Standard　A hundred or more a day
  • Advanced, Flagship　Hundreds a day, or several kiosks sharing
  • Start one level lower and adjust with real data after launch

We quote for your space, traffic and number of kiosks. Short-term rental is available for exhibitions and pop-ups.

What you'll need

Four things, no IT staff required

  • Your website, plus the questions your front desk hears most
  • Current price list and events
  • Logo, brand colors and one photo of the venue
  • A spot, a power outlet and Wi-Fi

See it answer from your own website

We'll read your website first, bring an iPad to your venue, and let her answer the questions your guests ask most — then quote for your space. The demo is free and takes about 15 minutes.

Book a demo by email

[email protected]｜Please include your venue name, website and a convenient time